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Please read all policies carefully before purchasing


My website does not offer cart holds. When a product is placed in the checkout cart, it is still available for others to purchase until checkout has been fully completed.

A correct email, address, and, occasionally, phone number are required to complete checkout. If incorrect information is supplied it may result in a lack of communication, delay, misdelivery, return, or cancelation of your order.

All billing information must match that on file with your bank 100% including the address and CVV. Please double check that this is correct.

A Note on Names

I am happy to ship to whatever name you provide at checkout. However, please understand if a package needs to be held for any reason, a legal ID with a name matching that on the package may be required to pick it up. In addition, if the package is being delivered to a mail room, a package with an unfamiliar name may be refused. This can result returned packages and the shipping cost of these is not refundable.

You do not need to use the same name you used for shipping on your website account or for email communication. If you'd like a different name used there, let me know and I can make sure it's set up correctly.(Some auto emails from Shopify or third party apps may pre-fill with info from billing/shipping, but I've done my best to find and change them all, just let me know if this happens to you).


I accept payment from all major credit cards as well as Paypal, Shop Pay, Apple Pay, Google Pay, and Meta Pay.

All parts of the billing address must match the information on file with your bank including name, address, and CVV. Failing to provide correct information may result in failed checkout and/or an authorization hold remaining on your payment account.

Processing will not begin on any order until payment clears.

What to do if you believe you were charged twice.

This is a very common message I receive and 99% of the time it happens when payment fails the first time and is successful the second time. A customer may see both a charge and a pre-authorization hold.

When you click to pay for your order, the payment processor checks with whoever issued your card to make sure the credit card is valid and has enough funds. Until the amount is charged, the funds are in what is considered a "hold".

My store has additional fraud filters in place to check that the billing address and CVV are correct as well. If these are not correct, the charge will not go through.

If payment is not captured, the hold made remain on the account, but it has not actually withdrawn any funds. It may reduce the amount of available funds, but the same amount of money is still in your account even if it is not available to you.

Authorization holds are temporary and will go away on their own, often within a week.

The way a hold is displayed varies from bank to bank, but will typically show up as a pending transaction. You can call your bank to confirm that it is pending and not a final charge.

I can also check and make sure there isn't a second charge on my end, but the majority of the time the culprit for a "double charge" is a hold.


I ship to the address provided at checkout exactly as it is written, please make sure this is correct.

Please allow 1-2 weeks for processing, packaging, and shipping.

I ship exclusively through USPS which observes all federal holidays, is closed on Sunday, and may face delays due to extreme weather conditions, federal holidays, or worker strikes. Please check USPS's website for all service delay or disruption information.

US Shipping Info
  • The shipping options available in the US include USPS Ground Advantage (2-5 business days) or Priority Mail (1-3 business days). Both include $100 insurance.

  • All domestic labels include USPS Tracking and Delivery Confirmation.

  • Please contact me before purchasing if you would like to add signature confirmation to your order at no additional cost.
International Shipping Info
  • Available shipping options include Economy International (1-4+ weeks) or USPS First Class International (7-21+ business days). Tracking may not be available to all countries.

  • Economy International is sent via Asendia. This is a slower service and tracking is less reliable. However, it offers much lower prices.

  • International customers are responsible for any additional import taxes, duties, and/or fees.

  • At this time I do not ship to the UK, the EU, Italy, Brazil, or Mexico


I strive to produce high quality and lovable products. However, if you are unsatisfied, you are welcome to return all eligible purchases within 30 days for a full refund, minus the cost of shipping.

Here's how to do so:

Step 1 - Check That Your Item is Eligible

Digital downloads (this includes all .PDF sewing patterns) are non refundable.

Items that are customized in any way that may prevent their resale are non refundable.

Items must be in their original condition. This includes being free of signs of wear and tear, stains, excessive pet hair, bodily fluids, alterations, odors (for example, cigarette smoke or perfume), or in any other condition other than the one in which it arrived. I reserve the right to refuse a refund and dispose of any item that I consider to no longer be appropriate for resale.

Orders must be returned within 30 days. After this window, your item isn't eligible for a refund.

Step 2 - Contact Me

Send me a message either via the contact page or directly by emailing me at and let me know you'd like to initiate a return.

Include your name and order # in your messages as well as the items you wish to return. You do not need to state a reason for your return.

If you no longer have the return address information from the original shipping label, let me know and I can supply the address for you.

Step 3 - Send the Item Back

Package up and send your order back within 30 days of delivery.

Buyers are responsible for all return shipping costs.

Step 4 - Inspection and Refund

I will not provide a refund until your item is in my possession again and has been thoroughly inspected to ensure it's still in the original condition.

After inspection, a refund will be issued for the item price. This does not include shipping or any items in the order which were not returned.

Refunds are issued to the original payment method only.

Incorrect Addresses, Refused, or Unclaimed Packages

Orders that are incorrectly addressed, refused, undeliverable, or otherwise returned to me will be refunded (minus the cost of shipping) once they are in my possession.

Any order which is not returned to me, unfortunately, cannot be refunded so please make sure your shipping information is correct.

Damaged Products

If your item arrived damaged I am happy to offer a refund or replacement where possible. However, I will need a few things from you for insurance purposes before I am able to do so.

I will need high quality photos in good lighting of the entire damaged product, photos of the outside of the package, and photos of the inside of the packaging including any packaging materials.

DO NOT throw away the damaged item or packaging until instructed to do so. Additional photos may be required for the insurance claim.

Lost Packages

While rare, some packages occasionally get lost in the postal system.

A package is considered missing only if it has had no tracking updates for over 14 days (US) or 6 weeks (International). If your order fits this criteria you will be issued a full refund or replacement.

Missing or Stolen Packages

Once a package has been marked as delivered, it is considered delivered. I am not responsible for packages after delivery has taken place.

If mail theft is common in your area please contact me before purchasing to request signature confirmation be added to your order for no additional charge (US orders only).

If you know you are going to be be unable to collect your mail for any amount of time due to a vacation, hospital stay, or just a busy schedule, you can request a mail hold with USPS so your packages are not sitting outside for an extended period.

Here's a few steps you can take to try and track down your package:

1. Speak with your family members, neighbors, and friends

It's common that a well meaning person may have moved your package for you. Whether it's a roommate collecting the mail before you and forgetting to tell you or a friendly neighbor moving it out of the rain. Do a quick check with anyone nearby who may have moved it.

If you don't have your own front door camera, you can also ask neighbors if they saw anything or if their own camera systems picked anything up.

2. Check the area around your home thoroughly

Some delivery people intentionally hide packages to make it harder for thieves to find, but it can make it harder for you, too!

Common locations to hide a package include behind or under lawn decorations, furniture such as benches, at back door or garage entrances, in the back yard, over fences, and other locations not visible from the roadway.

Don't forget to check your mailbox. It may seem silly to say this, but some people are expecting a larger package. Most of my packages are smaller and can fit into a standard size mailbox.

3. Call your local post office

Ask your local post office if they can assist you any futher. Sometimes they can provide an exact GPS location of delivery or the mail carrier may remember where they left it.

4. Report suspected theft

If all other avenues fail and you suspect you've been the victim of theft, you can and should report this.

Contact your local police via the non emergency line and ask to file a report. Be sure to get the incident # and save this for your records.

Report stolen mail to the postal inspector here or by phone at 877-876-2455 (press 3). If you need any information from me, please let me know. 

Contact Me

If you have other questions, be sure to check my FAQ before contacting me.


If you have any issues with your order, please contact me ASAP.